Frequently Asked Questions​

Your favorite questions. Our immediate answers.

Reach out to us if you do not find an answer.

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Do I need a website?


In fact, a website can help you in many indirect ways. You have the website URL on your business cards, emails, and brochures.

First of all, a website helps you establish credibility as a business. Most people assume you have one since most businesses do. Those without a website are considered Mickey Mouse companies and this is exactly what they will remain. If you don`t have a website that you can refer people to, potential customers are going to assume that you are a small time company that does not take their business seriously. Once you establish this reputation it is going to be hard to make sales.

Besides credibility, it helps give the impression that your company is bigger and more successful than it may actually be. One of the great things about the internet is that the size of your company does not really matter. This is a reason that a website is even more important for a small business than a big one, it tends to level the playing field.

Will my website be mobile friendly?


Most importantly, your website is mobile-friendly responsive.

With literally everyone having a smartphone, mobile devices have revolutionized the way folks communicate and look for information. Smartphone users in many parts of the world have outnumbered desktop and laptop users combined so it is likely that your website visitors are using a mobile device. Thus it is imperative to have a mobile-friendly responsive website.

A mobile-friendly responsive website automatically adjusts its dynamic content layout based on the screen size of your device. For instance, texts and images change from four columns on desktop to one column on smartphone for better user experience.

What platform do you use to build my website?


Azinity uses WordPress which is the most popular, user-friendly, mature, powerful and above all scalable content management system in the world with over one-third of the websites worldwide being powered by WordPress recognized as a standard in website creation. Besides, WordPress is open-source so it is free to use.

Do you use templates to build my website?


Azinity uses Elementorism themes and Elementor to build your websites. Trusted by over 4 million users around the world, Elementor is the world’s leading web page builder, and your website will be in good hands.

Can you customize my website and its layout?


Yes. Azinity has built tens of thousands of custom websites for many startups and small businesses. Check out Azinity Custom Design Team for details and pricing.

Can I transfer my website to another web hosting company?


You can transfer your website built by Azinity to any web hosting company any time you want so long as their servers meet the requirements recommended by WordPress. There will be a small one-time website migration fee. Check it out

However, you can do the migration yourself for free! Check out the next FAQ.

Can I migrate my website to another web host for free?


You own the source code. That is what you have paid for! Therefore, you can request a WordPress migration file and you can do the migration all by yourself for free. The only cost is your own time!

Azinity uses All-in-One WP Migration plugin to back up and migrate your website. Upon request, Azinity will send you a link to download a WordPress file which you will upload on your new web host server. Trusted by 2 million+ WordPress users around the world, it exports your website including the database, media files, plugins and themes with no technical knowledge required.

Check out the documentation and videos on how to migrate your website.

Can I use another web host instead of yours?


Of course! You can use any web hosting company to host your website built by Azinity so long as their servers meet the requirements recommended by WordPress. There will be a small one-time website migration fee. Check it out.

What shall I do if I already have a domain name?


Easy! You will only need to point your DNS to our web server IP address by creating two A records – one for example.com and one for www.example.com. Please contact your domain provider as the domain admin panel varies from provider to provider.

Can you manage my domain for me?


Absolutely! Azinity can transfer in your domain from your current Registrar for a small one-time transfer fee. Check it out. Azinity uses the world’s largest Registrar, GoDaddy to manage domains so your domain will be in good hands.

What payment methods do you accept?


Azinity accepts all major credit and debit cards, PayPal or Stripe.

Why is there a 5% financial transaction fee?


Currently, Azinity uses Stripe and Paypal as the payment gateway service providers to take online payments. They charge a fee for every successful transaction either paid by credit cards, debit cards, Paypal or Stripe.

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